At Universitio, we are committed to protecting your privacy and ensuring the security of your data. This policy outlines how we collect, use, store, and share your information when you interact with our website and services. By accessing and using our website, you agree to the practices described in this policy.
Data Controller
For the purposes of UK data protection law, Universitio is the data controller responsible for the personal information collected via this website. If you have any queries regarding our data handling practices, please contact us at info@universitio.com.
Information We Collect
We collect personal data that you provide directly to us, such as:
- Personal details (name, date of birth, email address, postal address) when you sign up to apply or contact us.
- Information you provide when giving feedback or making enquiries.
- Technical information is collected through cookies and similar technologies (e.g., IP address, browser type, and browsing behaviour).
How We Use Your Information
We only process your data when legally permitted, including:
- To fulfil a contract with you.
- To comply with legal obligations.
- To protect your vital interests.
- For legitimate business interests that do not override your rights.
Specifically, we use your data to:
- Provide and improve our services.
- Respond to your enquiries and feedback.
- Send you updates and marketing communications (where you have provided consent).
- Monitor website usage to enhance user experience.
- Sharing the data with any relevant educational institutions such as Universities, Colleges, or Schools
Marketing Communications
We may use your information to send you relevant updates about Universitio. You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us at info@universitio.com.
Data Security
We take appropriate security measures to protect your data from unauthorised access, disclosure, or loss. Our data is stored on secure systems, and we employ encryption, access controls, and staff training to ensure compliance with UK data protection laws.
Data Storage and Transfers
We store personal data within the UK and the European Economic Area (EEA). In cases where we transfer data outside the EEA, we ensure that appropriate safeguards are in place to protect your information.
Sharing Your Information
We do not sell your personal data. However, we may share it with trusted third parties, including:
- IT service providers who help manage our website.
- Partner institutions such as universities or student organisations under data-sharing agreements.
We only share the minimum information necessary and require third parties to uphold strict data protection standards.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and regulatory requirements. If you request the deletion of your data, we will securely erase it unless we have a legal obligation to retain it.
Your Rights
Under UK data protection laws, you have the following rights:
- Access: Request a copy of your data.
- Correction: Request corrections to inaccurate data.
- Erasure: Request deletion of your data where applicable.
- Objection: Object to the processing of your data for marketing purposes.
- Data Portability: Request transfer of your data to another service provider.
To exercise any of these rights, please contact info@universitio.com.
Cookies
We use cookies to enhance your experience on our website. These small text files help us analyse site usage and improve functionality. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
Policy Updates
We may update this policy from time to time. Any changes will be posted on this page, so we encourage you to review it periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact: Email: info@universitio.com
Address: Universitio, Appex House, Calthorpe Rd, Edgbaston, Birmingham, England, B15 1TR, United Kingdom
Phone: +44 121 720 3341
If you are dissatisfied with our handling of your data, you may lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
Last updated: 17 March 2024
